Error with adding or updating plugins & themes

One of those Most frequent questions we’re asked by WordPress newbies is: “Why it’s not possible to update my plugins under WordPress?“. It typically follows up with the way the admin see an update message or their admin area does not possess with the plugins menu. If you are encountering this problem, then just follow these guide steps.

Your site is hosted on Is a website hosting service that provides a restricted variant of the popular self-hosted WordPress program. users can’t install plugins till they update to the plan which costs about $299 annually. If you’re on a totally free, private, or premium program, then you can’t install third party plugins.

If you a can’t pay $299 annually, then it’s possible to move your site from into your own website hosting provider (using WordPress downloadable at If you need help and you are not a technician, then you can ask for an expert to help you.

FTP Permissions

Standard Permissions for many WordPress setups is 755 for directories and 644 for files.

For media Uploads, plugin setup and upgrades the directories have to be possessed by the same user that PHP is running.

Attempt to Check beneath your FTP if the folder /wp-content/uploads/ possesses right chmod permissions.

You’re Facing Memory Limit Issue

The next most frequent situation is that you could be faced is that you can’t access the plugins menu to install plugins.

The failure notice is generally brought on by the PHP memory limit. There are configurations in your WordPress hosting and within your WordPress center that specify the total amount of memory a PHP script may use. When a procedure reaches this limit, it gets terminated or it provides an error like that:

Fatal error: Allowed memory size of x bytes exhausted

The fast fix for this issue is raising your PHP memory limit. You can do this by adding this line to your wp-config.php file:

define(‘WP_MEMORY_LIMIT’, ‘256M’);

User Role Limits

WordPress has an integrated user function management program. Occasionally web developers do not provide administrator access to their users. Rather, they make an editor account for them.

Administrators can set up and activate plugins onto a WordPress website, not others users. If you’re the owner of the site, then you can ask your website administrator to be certain you have administrator permissions.

You’re on a Multisite Network

Another Potential motive as to why you can not find the plugins menu in WordPress may be that your website is hosted under WordPress multi-site network, and also the system admin has disabled the plugins menu on network websites.

It’s Pretty much exactly the exact same situation as (check above). To solve these issues, you may ask your network administrator to set up plugins for you.

Still stuck ? You can contact an expert.

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